kv88 Privacy Policy – Your Personal Data Is Safe with Us

This privacy policy applies to the kv88 platform and all users of its services. By creating an account, logging in, or using any of kv88's services, you are deemed to have accepted this policy.

We operate under a Curacao eGaming license. A key requirement of this license is maintaining international standards for user data protection — a commitment kv88 takes seriously.

This policy has been written in English for the convenience of our Bangladeshi members. In the event of any interpretive discrepancy, the English version shall be considered final. Members will be notified in advance of any changes to the policy.

Kv88 only collects information that is strictly necessary to provide its services. Requesting irrelevant or excessive data goes against our policy. A detailed breakdown of the data we collect is provided below.

Please note that kv88 will never ask for your full bank account number, PIN, or password. Any such request does not come from kv88.

Kv88 collects data through several methods. Each is transparent and based on your consent.

• Directly from you: Information submitted during registration, documents provided for KYC verification, and details from customer support interactions.
• Automatically: When you browse the site, technical data is collected via cookies and log files, including your IP address, device type, and session duration.
• From third parties: Payment gateway providers (such as bKash or Nagad) share limited data solely for transaction confirmation. KYC verification services provide document validity information as part of the identity verification process.
• From your activity: Activity logs are automatically generated from bets placed on the platform, bonuses claimed, and other interactions.

Kv88 uses the data it collects for the purposes listed below. Each purpose is directly tied to ensuring service quality or meeting legal obligations.

• Account Management: Registration, login verification, and maintaining account security.
• Service Delivery: Managing betting activity, processing payments, and ensuring winnings are paid out accurately.
• KYC & Compliance: Identity verification and anti-money laundering compliance in accordance with international financial regulations.
• Security & fraud prevention: Detecting suspicious activity and preventing the creation of multiple accounts.
• Service improvement: Analyzing user preferences to improve the overall platform experience.
• Contact: Sending important updates, security alerts, and support messages.
• Marketing (subject to consent): With your consent, we may send you bonus offers and promotional messages. You can opt out at any time.

Kv88 never uses your data beyond the purposes stated above. If we need to use it for any new purpose, your consent will be obtained beforehand.

Kv88 never sells your personal data or shares it with third parties for advertising purposes. However, limited data sharing may be required in certain specific circumstances.

• Payment Providers: For transactions via bKash, Nagad, or Rocket, only the necessary details (mobile number and amount) are shared.
• KYC Verification Services: Limited data is shared with licensed KYC services to verify the validity of identity documents. These services are bound by the same privacy obligations as we are.
• Legal Obligation: We are required to disclose data in response to a court order, regulatory authority directive, or lawful request from a law enforcement agency. In such cases, only the minimum information specifically requested is provided.
• Company Restructuring: If kv88 undergoes a change in business structure, member data may be transferred to the new entity; however, this Privacy Policy will continue to apply.

Kv88 retains your information only for as long as necessary to provide our services or to meet legal obligations. Certain data may be kept for a defined period even after an account is closed.

• Active account: All data is retained for as long as your account remains active.
• Financial Transaction Records: Under international financial regulations, transaction data is typically required to be retained for up to 5 years.
• KYC Documents: Copies of identity documents are retained for up to 5 years after account closure, in compliance with anti-money laundering laws.
• Betting History: Betting records are retained for a minimum of 2 years for dispute resolution purposes.
• Marketing data: If you opt out of marketing communications, the associated preference data is removed immediately.

Once the designated retention period has passed, data is securely deleted or anonymized so that it can no longer be linked to you.

Cookies are small text files stored in your browser. They help the site recognise you and improve your experience. kv88 uses several types of cookies.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause some features to stop working correctly.

Every kv88 member has fundamental rights over their own data. You do not need to provide a reason to exercise these rights.

To exercise any of the rights listed above, email us at support@kv88-baji.com or reach out via live chat. We will respond within 30 business days.

Kv88 uses industry-leading technical measures to protect your data. This isn't just policy — real investment has been made to keep your information secure in practice.

• SSL/TLS Encryption: All data transmitted on the site is protected with 256-bit AES encryption. If you see a padlock icon in your browser's address bar, your connection is secure.
• Two-Factor Authentication (2FA): OTP verification is active as an additional layer of security at login.
• Firewall & Intrusion Detection: Multiple layers of firewalls and intrusion detection systems are active on our servers.
• Data Masking: When support staff access account information, sensitive details (such as full mobile numbers) are partially masked.
• Regular security audits: Regular penetration testing is conducted by independent third-party experts.
• Staff training: All staff receive data protection training, and access to personal information is strictly limited to those who need it.

In the event of a security breach, affected members will be notified within 72 hours and immediate steps will be taken to minimize any harm.

Kv88 is strictly an adults-only (18+) platform. We do not knowingly collect any information from individuals under the age of 18.

Age is verified at registration, and proof of age is mandatory during the KYC process. If we discover that a minor has created an account, it will be closed immediately and all associated data will be deleted.

If a parent or guardian believes their child has created an account on kv88, please contact us immediately at support@kv88-baji.com.

Kv88 may update this Privacy Policy as needed. If any significant changes are made:

• A notice will be sent to your registered mobile number or email at least 14 days before any changes take effect.
• A clear notice will be displayed on the site.
• The "Last Updated" date at the top of this page will be updated accordingly.

Continued use of the platform after any changes constitutes acceptance of the updated policy. If you do not agree to the new policy, you may request that your account be closed.

For any questions regarding this privacy policy, requests to exercise your rights, or complaints, please contact our Data Protection Team.